Business Continuity Tools & Resources
Below is a comprehensive list of resources to allow faculty, staff and students to work from home, collaborate remotely, and maintain business continuity in the event of an emergency or other disaster. Click on one of the items below to learn more about it.
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Zoom
Zoom is a modern video collaboration app that allows you to host classes, conferences, group or 1:1 meetings on your computer or mobile device.
Slack
Slack is a chat application which allows you to open individual or group text and video chats with other faculty, staff or students across USC.
Avaya EC500 (Phone Forwarding)
Avaya EC500 is a feature which allows you to forward calls from your USC desk phone/extension to your cell phone.
USC VPN (Virtual Private Network)
The Cisco SSL VPN is a downloadable remote access tool that allows users to access certain protected resources and services while they are away from campus.
Avaya Voicemail-to-Email
Avaya's voicemail-to-email feature allows staff and faculty to listen to their voicemails via the Outlook app on their computer.
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MyWork Virtual Desktop Platform
The MyWork Virtual Desktop platform allows you to sign into a Provost computer securely, remotely, and without installing software.
Avaya One-X
Avaya One-X is a Windows application that allows you to make and receive voice calls through your computer remotely.
Loaner Laptops
Provost IT maintains a limited pool of laptops available for loaning out to departments or individuals which require them.
BlackBoard Connect (Emergency Notifications)
BlackBoard Connect is an emergency notification system designed to allow USC departments to send urgent text or voice messages to their staff.