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Information Security

Home Services Information Security

Information Security Services

For more Information Security resources, visit the Provost IT Information Security Portal >>
  • ShareFile Secure File Storage

    ShareFile is a document and file sharing service designed to provide safe storage of important information. Provided by IT services firm Citrix, Sharefile is maintained by Provost IT and securely hosted in the cloud.

    Malware Remediation

    Provost IT is responsible for investigating and cleaning malware infections reported on the computers we support.

    Firewall

    The Provost firewall is responsible for controlling network access to Provost services, applications, and servers. It also blocks malicious requests and network traffic directed at Provost resources.

  • Proactive Monitoring

    In collaboration with ITS, Provost IT proactively and securely monitors client computers and other technology systems within the departments we support to ensure security, compliance and safe operation.

    Backups & Disaster Recovery

    Provost IT maintains and oversees disaster recovery and backup solutions for the various systems we provide and support. Our team also provides special consultation and services, where appropriate, to ensure the safety of high-priority applications and data.

    Spam & Phishing Email Filtering

    In collaboration with ITS, Provost IT maintains some email filtering services designed to reduce junk mail and spam.

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Helpdesk Support

Contact Provost IT

Email: helpdesk@provost.usc.edu
Phone: (213) 821-0009
Monday-Friday: 8:00am - 5:00pm
View additional contact info >>

Remote Assistance

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