USC and the Office of the Provost will be closed for winter recess from Monday, December 21st, 2020 until Monday, January 4th, 2021. The University resumes business operations on Monday, January 4th, 2021.

The USC Provost IT helpdesk will be closed to non-urgent requests during this time. Phone calls will route to voicemail and non-urgent tickets or emails submitted over the winter recess period will be responded to after the break. If you have an urgent request during the recess period, please follow the after-hours support information listed on this page. Staff are still available to assist with any urgent issues and system outages that may arise.

Additional support resources can always be found online at the Provost IT Service Center. COVID-19 and work-from-home-specific resources can be found on our Disaster Recovery, Business Continuity and Emergency Resources portal.

Happy holidays from the entire team at USC Provost IT!