Organizational accounts, commonly called “shared accounts” or “org accounts”, are accounts generally used by multiple individuals to access a shared mailbox for a specific department, program, service or office.
Organizational accounts are special ITS-issued accounts which are used for email only. They are generally used for email addresses which are shared by multiple users within a department, such as firstname.lastname@example.org, email@example.com, or firstname.lastname@example.org, for example.
Once created and activated, an org accounts is automatically added to a user’s Outlook account list in the left-hand mailbox and folder pane. If preferred, it may also be added to multiple users in a department or office instead of just one.
Creating an org account is done by placing a request to Provost IT through the link on the right. To ensure accounts are created for the correct purpose, a brief justification is required for each account requested.
The contact for a specific org account may, at any time, adjust the list of users who have access to that account’s mailbox by submitting a ticket to Provost IT.