Early Sunday morning, a pre-planned network upgrade conducted by Information Technology Services encountered issues and caused a major campus network outage. This outage severely affected many university-wide and Provost IT-provided systems, services and applications, causing them to be unavailable until after 12pm. Although we are still closely monitoring the issue and posting updates here, we believe ITS has resolved the core problem at this time.

If you still continue to experience any problems, such as trouble connecting to network file shares or problems logging into your computer, please try restarting your computer. If you still experience issues, please contact Provost IT by emailing helpdesk@provost.usc.edu or calling (213) 821-0009. Thank you.